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Communication Solutions Attitudes, Breakdowns & Conflict Resolutions

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Presented by Judy Kay Mausolf, Member of the National Speakers Association & Academy of Dental Management Consultants

Discover how to elevate your communication to a level that inspires open communication, prevents breakdowns, resolves conflict and builds trust and respect resulting in high performing team and patient relationships!
Learn the skills to communicate positively and effectively with different and even difficult personalities.
Discover formats to hold positive, effective and efficient huddles and team meetings. Transform attitudes from toxic to tremendous and create a positive environment where everyone looks forward to coming to the office.
Judy Kay, communications expert, will share how you can elevate the level of communication in your life!

Course Objectives:
During this presentation participants will learn how to:

• Learn verbal skills to communicate effectively with difficult and different personalities
• Learn steps to address and resolve conflict
• Establish protocols that eliminate gossip
• Identify behaviors that elevate trust and respect
• Discover methods that turn toxic attitudes to tremendous
• Determine behaviors that inspire a culture of appreciation and celebration
• Learn fundamentals for effective huddles and team meetings

“Our expectations differ because of our unique and individual beliefs, opinions and assumptions based on our personal experiences.”

Dinner & Registration 5:30pm • Course begins at 6:00pm • 2 CE • Space is Limited • Please RSVP by March 1st

Judy Kay Mausolf is a dental practice management coach, speaker and author with expertise in helping others get happier and more successful!
She coaches dentists and their teams how to become better leaders, work together better and deliver service with more focus and passion which ultimately result in sustaining a happier, healthier and higher performing culture.
She is Past President of National Speakers Association (Minnesota Chapter), Director of Sponsoring Partners for the Speaking Consulting Network, and a member of the National Speakers Association and Academy of Dental Management Consultants. She is author of two books; “Ta-Dah! And “Rise & Shine!” and a contributing author for many dental magazines. She also publishes a monthly newsletter entitled “Show Your Shine”.
Judy Kay lives in MN with her awesome husband Steve who makes her special coffee every morning and Zoe…it’s all about me, 7 pound Yorkie!

Communication for dentists
March 8, 2017 10:30 am - 1:00 pm
3690 S. Yosemite Street
Denver, 80237
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