Beautiful facilities. The staff are always warm, friendly, and professional. Reasonable wait for service. I always feel that I have received excellent care.
The only thing that might strengthen service would be to have an automatic handicapped… More button for entrance door, especially since the door is quite heavy. Patients in wheelchairs or using a walker or cane will have difficulty with the door.
An automatic button now is in operation!! Yay!! Thank you!!
Today’s visit was great! The office staff are friendly and welcoming. The hygienist took an X-ray of the area where I had my bone grafting and was pleased to show me the before and after X-rays to explain that I am completely healed and… More that the area looks great! I would recommend them!
As an ongoing patient, I appreciate the knowledge and experience and expertise and professionalism of Altura Periodontics, most recently with Vanessa, a technician, and Anne via telephone (and in office).
Excellent!! I was surprised and delighted when I discovered the Dr. Eduardo M. (assigned to my case) could chat with me in Hebrew (a third language for both of us). Everyone with whom I came in contact was pleasant and professional and… More even appreciated my sometimes sardonic, arcane sense of humor. My only disappointment was learning that, due to COVID issues in sanitizing equipment, Altura doesn't offer Nitrous Oxide. I was baffled, as I just concluded several root canal sessions (delightful) at an Endodontist, and there is spent many blissful hours in the semi-unconsciousness of Nitrous. I'm really bummed out that I'll have to take sedatives and other meds instead, but otherwise, this is a splendid practice.
The first impression is excellent. The staff is very nice and helpful. The facility is bright, modern and very sanitary. The doctors and technicians instill confidence in treatment plans. We are fortunate that there are good people who… More choose to help others.
I had a wonderful appointment with Altura Periodontics. Dr. Hong explained each procedure which would work for me and Ms. Mills broke down the cost for each one. I was very comfortable and relaxed throughout my visit and look forward… More to moving ahead. I would recommend this company to my friends and family.
Staff very caring, everything explained efficiently. I am a new patient and look forward to upcoming visits. I know they will go above and beyond to give me my self esteem back.. Thankful to a caring staff
The staff at Altura Periodontics are amazing! They made a nervous girl feel way more comfortable. It was lovely to meet Dr Neugeboren and discover we had similar roots! I feel so much better with my future procedure and appreciate their… More professionalism. Thank you so very much! You guys are wonderful!
The experience was better than I expected and I would recommend this group to anyone needing professional periodontics services. Dr. Hung was efficient and wrap up a the surgery in less than 3 hours. She was competent, skilled and prepared.… More They prepared me in advance with the appropriate medications to ease my pain and discomfort. The staff has been terrific with the follow through and were professional/pleasant throughout. I hate going to the dentist and even more so, needle injections--they made the experience acceptable.
Really loved my hygienist Tracey. She was very professional and knows what she's doing. Very thoughtful, thorough and kind. Altura needs to modify their patient info Updating once a year is annoying when no changes in health, demographic… More information. Streamlining the questionnaire is much needed. Also, the mask mandate while in the lobby is unnecessary with us that are vaccinated. Totally over the top nanny state, didn't appreciate that all.
Initial consult was very good! Dr Arguello is very knowledgeable, was great at explaining next steps and answered all my questions. His assistant was great, checkin was great and the facility is really nice! Really glad I’m working with… More them to get an implant.
Dr. Arguello is an outstanding surgical dentist (periodontist). From the first meeting, you know you're in good hands. Very communicative, reassuring, gentle, kind and professional. His operating theater appears to be state-of-the-art.… More I've spent a lot of time in the dentist chair in my life, and Dr. Arguello is simply the finest.
I was very welcomed by the nice and kindly staff at Altura today... They made me feel comfortable about my treatment that needs to get done.. Dr. Eduardo explained my problem in detail, how to fix and the next steps after to continue to… More have a beautiful smile.. I can’t wait to see my procedure results... I will honestly recommend to my family and friends...Thank you Altura staff
My recent experience with the dental hygienist was wonderful. Going to the dentist in general is a stressful activity for me. She was very patient with me, answered all my questions and educated me on proper daily habits. Finally, she… More performed a very thorough cleaning. Great Job!!
Well I didn’t know what to expect I thought my X-rays from other dentist were sent over but they weren’t but the dentist snd assistant at Altura were still able to figure out what needed to be doneThe education was very important also!!Very… More courteous caring snd kind and understandingThank you very muchSandy Wallin
After receiving a recommendation to visit this office for my dental problem, I was very impressed with their friendliness, experience, and professionalism. What I needed done was clearly spelled out without any ambiguities, and my questions… More were answered with detail. This is certainly what one should expect when visiting a dental professional, and it was greatly appreciated.
I researched many Periodontal offices before deciding on Altura. I read the reviews from satisfied clients who had received gum grafting from Dr. Neugeboren. I am now one of those clients; I’m so pleased with the results and how smoothly… More the procedure went! Dr. Neugeboren is knowledgeable and very attentive. He spent time explaining the procedure to me in great detail and answering all of my questions. The procedure itself was painless. Dr. Neugeboren called me himself the next day to check in with me. I will be returning for ongoing services. If you are looking for an experienced, knowledgeable and caring provider, look no further, Dr. Neugeboren exceeds expectations!
I saw Dr. Hong today for a 2nd opinion after several previous appointments and procedures. She answers all my detailed questions. Her assistant Krisha is awesome. Wicked competent periodontal care! I'm blessed to know them.I had a… More cleaning with Nina. She's highly skilled and very pleasant. I sat in a massage chair during the procedure. I love this place! Don't put off your dental work, they are the best. Should have come here years ago.
I have had many dentist/periodontists over the years I now live in Evergreen and choose to drive here for all my periodontal work. Dr. Marcuschamer is the the only doctor I will see. All of the office/assistances there are wonderful.… More
The nurse was cheerful, pleasant and understanding. Although the Dr was not there, she handled my follow up professionally. Feb. 2021I was at Altura with Dr Hong performing my final procedure for my implant. Again, she’s very professional,… More efficient and gentle. With a little bit of numbing, she was done within half hour. No pain, fast and efficient. She talks through the procedure to let you know what she’s doing with your tooth.I highly recommend Dr Hong for any dental implant. June 2021
Altura was very efficient, and prepared in advance of my appointment. They had the x-rays set up, and had studied my condition, so the appointment progressed very fast. They also helped me select the most cost-effective insurance plan to… More pay for the implant. Thank you!
Dr. Marcuschamer was great to work with. This was a very daunting process for me and I had a lot of questions and subsequent worries. He actually personally called me to talk me through everything, which is incredibly appreciated.
The hygienist was really terrific. It was a difficult Monday morning for her with technical issues with the mechanical equipment. The polishing brush was not working properly but she (and I) took it in stride. Very pleasant experience… More for a routine teeth cleaning.
Altura has a wonderful staff! Everyone was so nice and professional. Dr. Arguello did a fantastic job on my teeth. I went in with a problem I had been dealing with for many years and it was solved that day. Dr. Arguello explained what needed… More to be done and fixed the problem. I am so excited to have an issue that has daunted me for over 20 years resolved. I am so grateful to Dr. Arguello and the entire staff! I highly recommend Altura Periodontics!
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